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Blockbuster vs. Netflix – Signs and Symptoms of Outdated Business Processes
Evolve Now or Regret it Later It was Eckhart Tolle who reminded us that we are in a modern landscape where we must “evolve or die.” Whether you apply this to a species, human consciousness, or an organization itself—the lesson is clear: A forward-thinking philosophy...
Zubulake vs. UBS – Examining a Landmark Electronic Discovery Case
It’s been nearly two decades since a landmark case (Zubulake v. UBS Warburg) was decided in the Southern District of New York, but the facts of the case remain more relevant that ever today in the rapidly evolving world of electronic discovery.
Records and Information Management Insights From an Industry Expert
When it comes to the integrity and accuracy of data involved in business applications, Cheryl Young has seen the good, the bad, and the ugly. Through her experiences, she has noticed several factors that contribute to long-term success and sustainability. She shared some of her expertise and notable insights, posing a variety of questions that all organizations should have an answer for.
Records Management – A Guide to Managing the Life Cycle of Information
Best Practices Information and Records Management best practice is to manage the content of the record, regardless of format. Preservation and disposition methods vary by format and the length of time a record needs to be maintained for retention purposes. A best...
Poor Records Management – An Evolving Liability
With an increasing amount of businesses handling sensitive PII (Personally Identifiable Information), document management has become paramount to successful operations. Furthermore, the new CCPA laws that went into place in 2020 have created harsher penalties than...
Ignorance of the Law is No Excuse: How RPA’s Ease Records Chaos
Corporations often have written policies and retention schedules for managing records but they are not enforced consistently. As a result, companies are incurring millions of dollars in unnecessary fines and settlements. They cannot find the records they need, or,...
Evaluating Your Organization’s Information Governance Program
An information governance program is necessary for organizations to proactively and progressively manage all data, media and information. As the number of regulations governing information increases along with the number of potential information sources, businesses...
Follow the Paper, Follow the Cord – Formulating a Records Retention Schedule
Because they have taken no inventory, most organizations have no way of knowing what all their information assets are and where those assets are located. This can be a serious liability for any organization. If you don’t know where your information assets are, how can...
ABBYY FlexiCapture SDK – Improve Operations, Reduce Costs and Curtail Turnover
Is your business spending too much time and/or resources manually imputing data? Is human error causing compliance issues? Are invoice processing costs getting out of control? Or are you suffering from high turnover due to employee burnout? If you answered yes to any...
Modernizing Citizen Services With the ServiceJourney™ Digital Government Platform
Western Integrated Systems has partnered with Eccentex, an industry leader in process automation, to bring true end-to-end citizen journeys. Its unified platform gives agencies tools to modernize with minimal impact on operations, leverage frameworks for complaints, disputes, investigations, work orders and many more government processes.
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