A growing percentage of companies are using automation to improve front and back-office operations. The IBM Institute of Business Value surveyed more than 3,000 organizations in a 2017 study and found that almost every organization is currently engaged in some level of automation or attempting to adopt it.
Robotic Process Automation (RPA) provides a means to consistently perform a tedious task, such as validating customer information from various data sources, the same way every time. The added benefit to a company are the systematic reports that prove the process when followed, and, exceptions to it. These reports are what process auditors, such as those certifying businesses as ISO, PMI or SOx-compliant, need.
RPA simplifies the process of migrating data from internal or external systems by the automation of “grabbing” data from any source and moving it to another data location, eliminating double entry and redundancy. Additionally, this use of Robotic Process Automation can be scheduled, so no human interaction is required for continuity.