In the face of challenges such as declining incomes, rising claims and fraud risk, insurance companies can only compete and thrive if they have the most accurate and up-to-date information on customers, policies, claims, financials, and so on.
Western Integrated Systems enables insurance companies and agencies to streamline and optimize information flow across business units and processes, reduce cost and risk, increase sales efficiency and customer service, and achieve regulatory compliance.
- Increase Efficiency: capture and classify documents at the point of entry, and route process-ready information to multiple business units and processes
- Improve Customer Service: capture customer information from multiple channels; gain a competitive edge through fast, high quality inquiry and claims handling
- Reduce Processing Costs: process paper, fax, email and any other format through one capture platform. Eliminate manual labor, physical shipping and storage
- Achieve Regulatory Compliance: trace and audit the acquisition of data into an organization, from the point of entry, across each touch point, to final archive