by Lyell Marks | Jan 10, 2022
What is Process Mining? Inefficiencies in business processes drain profits and stagnate growth. Some of these bottlenecks are clearly visible to decision-makers, but others require a deeper dive into the data. That’s where process mining comes in—drilling down into...
by Lyell Marks | Dec 9, 2021
There used to be a saying in business, “You can have it cheaper, faster or better. Pick two.” “Pick two” is no longer competitive. Customers, shareholders and stakeholders expect all three—all the time. In the early 2000’s, companies invested heavily in information...
by Lyell Marks | Nov 30, 2021
In response to the COVID-19 crisis, nearly all companies and organizations were abruptly forced to transition portions of, and in many cases, their entire workforce, to remote work. It seems that many companies have adjusted to this “new normal” and settled in,...
by Lyell Marks | Nov 23, 2021
The shift to a remote model of work has transformed a variety of traditionally manual processes. While COVID-19 was the driving force behind this new concept, it’s one that apparently isn’t going away. It has become clear that many employees prefer a remote or hybrid...
by Lyell Marks | Nov 5, 2021
The Problem The goal of this initial project was to implement a fully compliant Trusted System process for accounting records containing Protected Health Information (PHI) and Personally Identifiable Information (PII) content. With the Trusted System mandate on the...
by Lyell Marks | Oct 26, 2021
Schools process a myriad of documents on a daily basis that must be kept on record. Whether it’s student transcripts, test scores, medical information or regulatory forms, the sheer volume of documents can often be extremely frustrating for administrators and staff if...
